Our Customer Care Team is available via phone between 9.00am - 4.30pm Monday - Friday AEST and on live chat between 9.30am - 4.30pm Monday - Friday. Please bear in mind though, that we are experiencing an unusually high volume of enquiries. If you are contacting us via email, please note that our aim is to respond to you within 48 hours.
If you call outside our Customer Care phone line hours, please leave a message with your name and phone number, and we will contact you the following day we are open.
Alternatively, we are available via email and you can expect a response within 24 - 48 hours (depending on the volume of enquiries we're receiving).