We have partnered with a great network of Australia wide pram repairers, who are our Official Repair Agents. If your product is within the 24 Month Warranty period, and adheres to the Terms and Conditions of the warranty period, your product will be repaired free of charge. For more information on making a warranty claim, read the warranty section of our website.
If your product is outside of the warranty period, you can contact one of our partner pram repairers directly, to arrange the repair of your product:
Unit 1/85 Parraweena Road, Taren Point, NSW, 2229
1300 308 435
Baby Second Heaven
26 Frankston, Dandenong Road, Dandenong South, VIC, 3175
03 9769 2366
The Pram Repair Place
404/396 Scarborough Beach Road, Osborne Park, WA, 6017
08 9444 7261
Unit 4/74 Webster Road, Stafford, QLD, 4053
07 3356 6089
The Pram Doctor
9 Lyndhurst Road, Seaford, SA, 5169
040 760 0500
If your product is outside of the warranty period, and you require spare parts that are easy to assemble yourself (for example a bumper bar, canopy rods, or wheels) we may have these replacement parts available for you. Please check our Spare Parts page for a suitable part; this will save you time and money on sending your pram away for repair. If your required spare part is not listed, please email firstname.lastname@example.org with the spare part description and images if possible, of the spare part you would like to enquire about.