We have partnered with a great network of Australia wide pram repairers, who are our Official Repair Agents. If your product is still within its 24-month warranty period, and adheres to the terms and conditions of the warranty period, your product will be repaired free of charge. For more information on making a warranty claim, read the warranty section of our website.
If your product is outside of the warranty period, then you can still arrange the repair of your product by contacting them directly on the details provided below:
Unit 1/85 Parraweena Road, Taren Point, NSW, 2229
1300 308 435
Baby Second Heaven
26 Frankston, Dandenong Road, Dandenong South, VIC, 3175
03 9769 2366
The Pram Repair Place
404/396 Scarborough Beach Road, Osborne Park, WA, 6017
08 9444 7261
Unit 4/74 Webster Road, Stafford, QLD, 4053
07 3356 6089
The Pram Doctor
9 Lyndhurst Road, Seaford, SA, 5169
040 760 0500
If your product is out of warranty and you require spare parts that are easy to assemble yourself (for example a bumper bar, canopy rods, or wheels) we may be able to send these to you. This will save you time and money on sending your stroller away for repair. Please send an email to firstname.lastname@example.org and include the spare part and any images if possible, that you would like to enquire about.