How do I contact Redsbaby?

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PHONE

You can call our Customer Care team on 1300 344 964, our phone line is open from Monday – Friday 9 am – 4.30 pm AEDT (excluding NSW and National Public Holidays).

LIVE CHAT

Our Customer Care team is available on Live Chat, Monday – Friday 9 am – 4.30 pm AEDT (excluding NSW and National Public Holidays). Look for the Help button on our website.

EMAIL

Send us an email and we’ll be in touch with you info@redsbaby.com.au

Email response time

If you are contacting us via email, our aim is to respond to you within 24-48 hours (excluding weekends and NSW/National Public Holidays”. If we are experiencing higher than usual call/email volumes, our response time may be longer. We appreciate your patience during these times.

WHATSAPP

Message our helpful team via WhatsApp Monday – Friday, 9.00am-4.30 pm AEDT (excluding NSW and National Public Holidays).

Message us on WhatsApp @ +61 491 125 478.

For Product Support, customers are encouraged to include Videos or Photos with their message to assist our team in responding to queries efficiently.

 

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