You can call our Customer Care team on 1300 344 964, our phone line is open from Monday – Friday 9 am – 4.30 pm Sydney time (excluding NSW and National Public Holidays).
Our Customer Care team is available on Live Chat, Monday – Friday 9 am – 4 pm Sydney time (excluding NSW and National Public Holidays).
Send us an email and we’ll be in touch with you email@example.com
Email response time
If you are contacting us via email, our aim is to respond to you within 3 business days (excluding weekends and NSW/National Public Holidays”. If we are experiencing higher than usual call/email volumes, our response time may be longer. We appreciate your patience during these times.
For Product Support, customers are encouraged to include Videos or Photos with their message to assist our team in responding to queries efficiently.