Why is my tracking number not updating?

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As soon as your order leaves our Sydney warehouse, you will receive an email from Australia Post with your tracking information.

Please allow up to 48 hours for your tracking information to appear in the Australia Post Tracking System.

If after 48 hours your tracking information is still not displaying / updating, please contact our Customer Care team on 1300 344 964, who will be more than happy to assist.

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