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How to: Using the CONNECT Plus

August 10, 2021 227
Watch our How-To videos and learn how to use your CONNECT™ Plus Carrier.

What are the benefits of using the CONNECT Plus carrier?

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Using the CONNECT™ Plus carrier has a number of benefits for you and your baby: Four comfortable positions - Suitable for newborns from 3.2kg up to 20kg, the CONNECT™ Plus offers four comfortable and ergonomic configurations, with adjustable leg positions to support your baby as they grow Hip dysplasia friendly, endorsed by Healthy Hips Australia - Endorsed and certified by Healthy Hips Australia, the CONNECT™ Plus promotes healthy hip development and is ideal for babies with hip dysplas...

The carrier is too loose, even at the tightest setting, how do I adjust it?

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You can try the following suggestions: Cross back carry – Cross the shoulder straps over and then fasten the buckles at the side. Ensure shoulder and sides are fully adjusted. Ensure the waist strap is fully adjusted to the tightest setting – this involves overlapping the lumber support tab with the waist strap.

The shoulder straps of my CONNECT Plus are tangled. How do I reset them after taking the carrier off?

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The CONNECT™ Plus has two different coloured markers on the top of the carrier body where the shoulder straps secure to the carrier. The same coloured markers are also located on the top of the shoulder straps. Align the corresponding coloured markers on the top of the carrier body to the colour located at the top of the carrier strap.  

The Rain Cover/ UPF 50+ Sunshade/ Teething Bib buttons which CONNECT to the shoulder straps of the carrier are tight. How do I loosen them?

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The buttons on the accessories will be a tight to start with. They will loosen the more the product is used. The tightness at the beginning of using the accessories has been purposefully designed to ensure they do not loosen over time and disconnect unintentionally.

My baby is sitting very low in the carrier, how do I raise their body so they’re ‘close enough to kiss’?

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You can try the following suggestions: Ensure the baby is positioned correctly in the carrier by propping their weight upwards using your hands whilst still ensuring their legs are comfortably in the ‘M’ position. Position the carrier waist belt higher on your waist. Ensuring all straps are adjusted to support a higher seating position. Use the newborn configuration in the carrier. The recommended weight is 3.2 – 7kg for this configuration.

I can’t reach the rear strap adjuster to put the carrier on and adjust it for comfortable wearing. What do I do?

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We recommend adjusting the back buckle for comfortable wearing when setting up the carrier for comfortable wearing the first time you put it on. This can be done by adjusting the buckle and putting the carrier on to check for comfort, and then removing the carrier and adjusting and so on until you reach the desire setting. This will only need to be done the first time you put the carrier on and adjusted from time to time as your child grows. You can also have another person assist you once th...

The buckles are hard to move, is there a way to make them easier to use?

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The buckles have been designed to require a double action release. This ensures they do not accidentally become undone by knocking during movement or by your child. To release, press both sides of the buckle firmly and push downwards from the direction they are secured to unhook it from the fasteners. This can be done easily using two hands; One to hold the fabric with the fastener and the other on the buckle to support the downwards pressure.

What is the press stud on the shoulder strap of the CONNECT Plus for?

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Once you have the main buckle in place, we recommend securing the shoulder straps in place with the press stuck to avoid side to side movement.  

What are the buttons in the waist band’s right-hand pocket for?

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Attaching accessories such as the Rain Cover, Storage Bag and UPF50+ Sunshade. These items can roll into themselves neatly and be hooked onto the buttons on the left-hand side. There are also small loops in the waist band’s left-hand pockets which can be used to secure keys to or other important items with a keyring.

What is the age range for the CONNECT Plus carrier?

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As all babies grow at different rates. Rather than ages, we refer to weights to guide the correct usage of the carriers. The CONNECT™ Plus carrier can be used for babies between 3.2kg to 20kg.  

How do I clean or wash the CONNECT Plus carrier?

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Please ensure you follow the regular maintenance and care instructions to keep your Redsbaby CONNECT™ Plus carrier in optimum condition: Cold hand wash with gentle detergent Do not bleach or soak Do not spot clean Do not rub or wring Do not tumble dry or iron Do not dry under direct sunlight Do not use detergents with brighteners or whiteners  

The CONNECT Plus carrier straps are very light and I’m finding it hard to put on. What can I do?

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The straps on the CONNECT™ Plus carrier have been designed to be as light and breathable as possible, removing all unnecessary bulk which is on other carriers. This means the straps have movement. Like all new products, it can take time to get used to using and becoming familiar with how it works. The more you use and practice putting your CONNECT™ Carrier on and off, the easier you will find to align the straps correctly. If you find the carrier straps are too light, use the removable should...

Which safety standards does the CONNECT Plus comply with?

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Without safety or compliance requirements for baby carriers sold in Australia and as part of our commitment to provide our community with only the best in baby products, our CONNECT™ Plus proudly complies with the international baby carrier standard. (ASTM F2236-16a).

Is the packaging on the CONNECT Collection of carriers 100% plastic free?

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We strive to use resources and make decisions that safeguard our planet for future generations. That is why our CONNECT™ Collection of carriers proudly use packaging that is 100% plastic free, making it fully recyclable and biodegradable yet high-quality to store and protect your carrier for future adventures. We have made a commitment to go plastic-free in all current and new product packaging by 2022.

CONNECT Accessories – How to use

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CONNECT Carrier Comparison

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As our new collection of CONNECT Carriers have different features, we've created a comparison chart to try and help you decide which CONNECT Carrier is the right fit for your family.
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